Release Notes: 2026-10-02

See which employees have a Device Agent, and what you are billed for

What's new

A coverage report on the Device Agents overview

• Charts cover employees, device assignments (1st, 2nd, 3rd, 4th, 5th or more, and unassigned), and agent types by operating system, with and without the Chrome extension.
• Each chart has an Active or All toggle, and the legend shows counts.
• Clicking a slice, a legend entry, or the new View Coverage Report button opens the report with filters and physical and virtual device counts.
• Each row links to the employee's agents, and the report exports to Excel.
• Archived agents and agents on terminated employees are never counted.

First and additional devices in Plan & Billing

• At most two devices per employee are billed: one first device and one additional device.
• Accounts without an additional device allowance see no change in their over-limit status.
• Each usage tooltip lists exactly the devices its bar counts.

Seat minimums that match billed devices

• Third devices and devices belonging to former employees no longer raise the minimum.
• If usage cannot be loaded, the minimum stays at the current seat count and the device usage bars say usage is unavailable.

Who benefits

• IT leaders rolling out Device Agents: a per-employee view of who is covered, who has several devices, and who has none.
• Finance and billing owners: device usage that separates first and additional devices and matches what is billed.
• Admins changing seats: minimums that no longer count unbilled devices.

Try it

• Open Device Agents and click a slice on the overview, or select View Coverage Report, then export the result to Excel.
• Open Plan & Billing and hover over the device usage bars to see which devices each one counts.
• Open Adjust Seats to see the seat minimum based on billed devices.